Terms and Conditions

Terms and Conditions for Lovely Enterprises

Welcome to Lovely Enterprises! By accessing and using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order or engaging with our content.

1. General

• Lovely Enterprises specializes in the manufacturing and sale of organic agarbathi (incense sticks) and related products.
• By using our website, you agree to comply with these terms and all applicable laws and regulations.
• We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page, and continued use of the website will constitute your acceptance of such changes.

2. Product Information

• All products offered by Lovely Enterprises are described as accurately as possible, but we do not guarantee that product descriptions or other content is completely error-free.
• We take great care in ensuring that our products are high quality and organic, but slight variations may occur due to the nature of handcrafted goods.

3. Orders and Payments

• By placing an order, you agree that all information provided is accurate and complete.
• Payments for orders must be made through the payment methods specified on our website. We accept various forms of payment, and all transactions are secure.
• Lovely Enterprises reserves the right to refuse or cancel any order at our discretion if we suspect fraudulent activity or if an issue arises with your payment method.

4. Shipping

• Orders will be shipped within 2 business days of the order being placed.
• Shipping times may vary depending on your location and shipping provider. Once shipped, you will receive a tracking number for your order.
• Lovely Enterprises is not responsible for delays caused by external shipping carriers or unforeseen circumstances beyond our control.

5. Returns and Refunds

• Returns are only accepted for damaged or defective products. The product must be returned in its original packaging within 7 days of receipt.
• To initiate a return, please contact our customer service team with proof of purchase and details of the defect.
• Refunds will be processed within 3-5 working days after the returned item is received and inspected. Refunds will be credited to the original payment method used.

6. Limitation of Liability

• Lovely Enterprises is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
• While we strive to provide accurate information on our website, we are not responsible for any inaccuracies, errors, or omissions in the content provided.

7. Intellectual Property

• All content on the Lovely Enterprises website, including images, logos, product descriptions, and designs, is the intellectual property of Lovely Enterprises and may not be used without permission.
• You may not reproduce, distribute, or use any content from our website for commercial purposes without obtaining written consent.

8. Privacy Policy

• We are committed to protecting your privacy. Any personal information you provide to us during the ordering process will be handled according to our Privacy Policy.

9. Governing Law

• These terms and conditions are governed by the laws of [your country/region]. Any disputes arising from the use of this website or related services will be subject to the jurisdiction of the courts in [your jurisdiction].

10. Contact Information

• For any inquiries regarding these terms and conditions or for assistance with your order, please contact us at [insert contact details].

By using our website and placing an order, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.